Call Center Funny Convo – Tech Support Humor!

Happy Friday World – Have a laugh! ūüôā
Feel free to share with your team or anyone else you think might enjoy.

Actual dialogue of a former WordPerfect
Customer Support employee.
(Now I know why they record these
conversations!):

Operator: “Ridge Hall, computer¬†assistance; may I help you?”
Caller: “Yes, well, I’m having¬†trouble with WordPerfect.”
Operator: “What sort of trouble??”
Caller: “Well, I was just¬†typing along, and all of a sudden the words went¬†away.”
Operator: “Went away?”
Caller: “They disappeared.”
Operator: “Hmm. So what does your¬†screen look like now?”
Caller: “Nothing.”
Operator: “Nothing??”
Caller: “It’s blank; it won’t¬†accept anything when I type.”
Operator: “Are you still in¬†WordPerfect, or did you get out??”
Caller: “How do I tell?”
Operator: “Can you see the ‘C:prompt’ on the screen??”
Caller: “What’s a sea-prompt?”
Operator: “Never mind, can you move¬†your cursor around the screen?”
Caller: “There isn’t any¬†cursor; I told you, it won’t accept anything I¬†type.”
Operator: “Does your monitor have a¬†power indicator??”
Caller: “What’s a monitor?”
Operator: “It’s the thing with the¬†screen on it that looks like a TV. Does it have a¬†little light that tells you when it’s on??”
Caller: “I don’t know.”
Operator: “Well, then look on the¬†back of the monitor and find where the power cord¬†goes into it. Can you see that??”
Caller: “Yes, I think so.”
Operator: “Great. Follow the cord to¬†the plug, and tell me if it’s plugged into the wall.
Caller: “Yes, it is.”
Operator: “When you were behind the¬†monitor, did you notice that there were two cables¬†plugged into the back of it, not just one??”
Caller: “No.”
Operator: “Well, there are. I need¬†you to look back there again and find the other¬†cable.”
Caller: “Okay, here it is.”
Operator: “Follow it for me, and¬†tell me if it’s plugged securely into the back of¬†your computer.”
Caller: “I can’t reach.”
Operator: “OK. Well, can you see if¬†it is??”
Caller: “No.”
Operator: “Even if you maybe put¬†your knee on something and lean way over??”
Caller: “Well, it’s not¬†because I don’t have the right angle — it’s because¬†it’s dark.”
Operator: “Dark??”
Caller: “Yes – the office¬†light is off, and the only light I have is coming in¬†from the window.”
Operator: “Well, turn on the¬†office light then.”
Caller: “I can’t.”
Operator: “No? Why not??”
Caller: “Because there’s a¬†power failure.”
Operator: “A power …. A power¬†failure? Aha. Okay, we’ve got it licked now. Do you¬†still have the boxes and manuals and packing stuff¬†that your computer came in??”
Caller: “Well, yes, I keep¬†them in the closet.”
Operator: “Good. Go get them, and¬†unplug your system and pack it up just like it was¬†when you got it. Then take it back to the store you¬†bought it from.”
Caller: “Really? Is it that bad?”
Operator: “Yes, I’m afraid it is.”
Caller: “Well, all right¬†then, I suppose. What do I tell them??”
Operator: “Tell them you’re too¬†stupid to own a computer!!!”tech_support-13016

via Call Center Conversation – Jokes – puzzles and riddles – make my day! – Forum.

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