Proper communication with the customer is something that can not be compromised! They want instant access to their data, plus exceptional agent assistance.
Make sure you are best servicing your callers by updating or upgrading your Speech services and applications when needed.
Is your team of application developers currently occupied?
Or maybe you don’t have your own developers in-house?
No Worries! M&C can help…
- Enhance your current applications.
- Add Advanced Speech Recognition or Text-to-Speech to your current applications.
- Migrate your current applications if you are upgrading your IVR platform.
- Deliver workshops so you can become more proficient in developing and maintaining your applications.
- Provide application Help Desk services, so that expert advice is just a phone call or email away.
We can also provide you with additional application-related services, such as:
- Recording services, including vocabulary transcription, translation, recording and digitization in virtually any format.
- Script analysis and consulting services.
- Voice User Interface (VUI) Design
- Grammar development for speech applications
- Platform technical issue resolution.
- Hands-on support for MPS Developer (PeriProducer) or Dialog Designer.
- VoiceXML development or conversion of existing MPS Developer applications to VXML.
Contact us today to begin taking advantage of our many services.