Month: April 2018

Migrate Your Avaya MPS Applications at Your Pace…

April 19, 2018

We all know the support for the MPS is coming to a close, so planning today for tomorrow’s migration to the Avaya Experience Portal is important. Did you know that you can re-write your applications over time in AAEP’s Orchestration Designer tool and run them on the MPS? This enables you to take advantage of … More Migrate Your Avaya MPS Applications at Your Pace…

Stabilize – Optimize – Expand

April 18, 2018

M&C’s newest “Optimization” offers will get you there! Operational Efficiency Customer Satisfaction Functional Enhancements These Offers optimize contact centers and IVR platforms. Never before has there been such offerings all at once for services designed specifically around allowing Contact Center management to make greater use of their existing Contact Center and self service IVR. These … More Stabilize – Optimize – Expand